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Empower Your Team with Expert-Led Support, Scalable Training, and Strategic Enablement
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Active Learning
Hands-on learning that fits your workflow. Live, modular training sessions keep your team engaged, and building real skills without disrupting day-to-day work.
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Fast, Flexible Support
We prioritise your issues to minimise downtime. Shorter, modular training sessions to fit around a busy project schedule.
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More Value, Lower Cost
More access to our experts, more often - at a significantly lower cost than traditional support and training models.
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More Info
Download the brochure for the full training schedule and what's included in Premium Support.
One Subscription. Total Support. Continuous Learning.
Take the next step toward smarter software use
Flexible Support | For Every Operation Level
Complimentary Support | ARKANCE Customers
License Procurement & Allocation
Software Installation Assistance
Account Setup & User Access
License Compliance & Renewal Management
Software Upgrade Support
Software Errors & Bug Fixes
Premium Support | Included in Advantage
Real-time troubleshooting via TeamViewer, Microsoft Teams, or Quick Assist
Live support for quicker diagnosis and resolution
Ideal for complex or urgent technical issues
Ask time-sensitive workflow and usage questions
Get step-by-step guidance from product experts
Keep your projects moving without delays
Critical issues receive priority handling
< 2-hour response time commitment
Reduced operation risk with faster turnaround
Tailored course recommendations based on your team's needs
Suggestions for upcoming deep-dive day sessions
Support in building long-term team capability
Autodesk Construction Cloud (ACC) and Vault are not covered under this Support offer. For dedicated ACC and Vault support packages and pricing, see Services Menu Tab.
Training Details | Quarter 1
AutoCAD | Essentials
Learn the core skills of 2D drafting in four hands-on sessions. You'll cover interface navigation, drawing tools, layers, annotations, and layouts—building the confidence to create clear, professional AutoCAD drawings from start to finish. Perfect for new users ready to get productive, fast.
Civil 3D | Essentials
Master the fundamentals of Civil 3D in four focused sessions. Learn how to create surfaces, alignments, profiles, corridors, and pipe networks while managing design data with styles, labels, and shortcuts. Build the skills to confidently deliver clear, accurate infrastructure designs and documentation.
Infraworks | Essentials
Gain confidence in Infraworks over four sessions designed for early-stage infrastructure designers. Learn how to build 3D models using real-world data, create roads and terrain features, and enhance models with city furniture and Revit integration.
Inventor Pro. | Solid Modelling
Build your Inventor skills over six sessions focused on the fundamentals of 3D mechanical design. Learn how to sketch with precision, create and modify solid models, and assemble components using libraries and constraints. You’ll also generate documentation, manage BOMs, and create presentation-ready visuals.
Revit Architecture | Essentials
Master the foundations of architectural design in Revit across four hands-on sessions. Learn to model core elements like walls, floors, and roofs; create precise plans, sections, and elevations; and produce clear documentation with tags, dimensions, schedules, and sheets.
Revit Structure | Essentials
Build a solid foundation in structural design with Revit in this four-session course. Learn to model key structural elements like beams, columns, slabs, and foundations, and apply essential detailing tools including bracing, reinforcement, and steel connections. Equipping you to manage structural projects.
Revit MEP | Essentials
Learn to model and document mechanical, electrical, fire, and hydraulic systems in this four-session foundational course. You’ll cover Revit MEP project setup, linking models, managing spaces, and creating duct, pipe, and electrical layouts. Gain skills in system analysis, clash detection, and project documentation.
Revit for Reviewers and Light Users
This two-session course is designed for managers, estimators, builders, and senior designers who need to review Revit models without authoring documentation. Learn to confidently navigate models, customise views, extract data through schedules, and export for collaboration.
Navisworks Manage | Essentials
This two-session course introduces the core tools in Navisworks Manage for coordination and 4Dsimulation. Learn to navigate the interface, link models, and create search sets. Gain hands-on experience performing clash detection, generating reports.
Twinmotion | Essentials
This two-session course introduces you to real-time rendering using Twinmotion, tailored for Revit users. Learn to import and prepare models, build immersive environments, and apply lifelike elements including lighting, weather, and animated people or vehicles.
Advance Steel | Essentials
This six-session course introduces CAD users to 3D structural modelling and fabrication drawing in Advance Steel. Learn essential tools, workflows, and documentation techniques from certified Autodesk instructors.
See upcoming training and what’s included.
One Subscription. Total Support. Continuous Learning.
Take the next step toward smarter software use