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Advancing your business
Is it time to enhance your digital capabilities? For some organisations, new opportunities or regulatory requirements motivate change. For others, improving cross-functional collaboration is critical. Some face rapidly increasing costs and complexity associated with maintaining legacy systems. Whether you're a construction and engineering firm or a manufacturing enterprise, systematic change management will drive your business forward.
Digitalisation is worth it
Taking on digital transformation helps ensure your business has what it needs to sustain profitability and growth. It takes some effort, but you can achieve significant gains with minimal disruption. Is it worth the effort? Industry-leading companies think so. They invest in digitalisation to improve productivity, enhance innovation, and elevate the quality of ideas.
These companies didn’t just digitise their processes, they transformed their business.
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Take one step at a time
Transformation is a series of small, well-planned steps, and successful transformation takes a team. You don't have to do it alone. Most organisations find it difficult to spare critical core business resources for a digitalisation project. Your business might not have all of the skills needed for successful transformation. You need a partner, and you need one that not only meets the technical demands of your project, but who is equally committed to your long-term success.
How should you evaluate potential partners?
Here are 10 important questions to consider when choosing a digital transformation consulting and technology integration partner.
1. Do they truly understand your business?
A strong partner invests the time to gain a deep understanding of your strategic goals and operational realities. They will grasp why your current processes and approaches were implemented. They'll understand the outcomes you want to achieve, why those outcomes are important, which specific actions you want to change, and how you will measure success.
2. Are they objective and courageous?
You want a partner to bring an unbiased viewpoint to your project. At the same time, you want them to be willing to challenge current practices where needed. When the goal is to drive better outcomes, there might be more than one way to achieve them.
3. Do they follow standards and best practices?
Look for a partner who not only aligns solutions with industry standards, but helps you establish and follow technology best practices. You want to ensure that your solutions are not only innovative, but also sustainable and adaptable.
4. How do they manage risk?
Your partner should be able to accurately assess operational and technical risks, and provide clear, proactive strategies to mitigate them.
5. What is their level of expertise?
Look for a partner with proven expertise across leading software solutions and disciplines. Their expertise should include experience in change management, specialised development, and industry processes, such as BIM, PLM, PDM, 4D planning, data management, workflow and business process optimisation.
6. Do they have specialised experts?
Your digital transformation partner should have immediate access to both local technology experts and individuals with specialised adjacent skills critical to your project’s unique requirements.
7. How experienced are they?
You want a partner with proven experience across industries, regions, and technologies. A capable partner should readily share relevant examples and success stories, particularly from projects similar to yours.
8. Can they describe their integration capabilities?
How do they plan to integrate a new solution with your existing systems and teams' skillsets? Effective partners are technology integration specialists that know how to introduce change with minimal disruption, preserving continuity while simultaneously advancing competency.
9. What happens if something goes wrong?
Look for a flexible and resilient partner. Something unexpected will occur in every project, so choose a partner with the experience to anticipate pitfalls and the flexibility to adapt to unexpected challenges.
10. Are they human-centred?
The best partners emphasise clear communication, proactive expectation management, dedicated support and training, and a collaborative spirit. They prioritise relationship-building as much as technology delivery, ensuring your success.
Get your roadmap
Transformation starts with your next step. Start with our guide, Your Roadmap to Business Transformation to explore real-world case studies and clear next steps for advancing your business.
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When choosing a change management partner with these 10 qualities, you establish a strong foundation of trust. By focusing on these key aspects, you make sure your projects are completed successfully and set your organisation up for sustainable growth and innovation.
Co-creates a strategic roadmap
Keeps projects on track and on time
Helps your team build confidence and competence
Stays involved through final hand-off and beyond
Choose ARKANCE: Your digital transformation partner
At ARKANCE, our experienced consultants help define your next steps with clarity and purpose. We combine world-class technology solutions, strategic partnerships, local expertise and certified training programs to help you deliver results that make the difference. Transformation takes a team. We’re your people.