Software Deployment & Customisation

Optimise your digital environment with structured deployments, tailored workflows, and industry-aligned tools.

 

With proven methodology and deep industry experience, ARKANCE ensures that every deployment is planned, customised, and supported for long-term success. From discovery to health check-ins, we help teams maximise productivity and consistency across every project.

Our Deployment & Customisation Process

Step 1 - Discovery Workshop

Identify goals, assess workflows, and map a tailored plan.

Step 2 - Project Template & Workflow Configuration

Standardise setup, automate processes, and ensure compliance.

Step 3 - Custom Tools & Content

Build toolsets, libraries, and scripts aligned to your workflows.

Step 4 - Training & Skill Development

Deliver private, workflow-specific training for long-term adoption.

Step 5 - Ongoing Support & Health Check-ins

Keep your environment optimised with proactive support.

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Step 1 - Discovery Workshop

Understanding your business. Shaping our strategy.

We begin with collaborative Discovery Sessions to assess your organisation’s unique needs, workflows, and challenges. These workshops can be in-person or virtual and may involve multiple sessions depending on project complexity. The outcome: a tailored Scope of Works outlining your path forward.

We Explore:

  • Business characteristics

  • Workflow and process reviews

  • Pain points and inefficiencies

  • Stakeholder expectations

  • Gaps with industry standards

  • Future-state goals

  • Licensing and software requirements

Step 2 - Project Template & Workflow Configuration

Create Consistency. Build Efficiency.

Using the insights from Discovery, we develop custom templates and workflows that align with your operational standards and project goals.

Services include:

  • Project template customisation

  • Custom workflows for automation and collaboration

  • Standardisation for uniformity

  • Integration with existing systems

Step 3: Custom Tools & Content Development

Give teams what they need to move faster.

We create tailored digital assets to support efficiency, data integrity, and easy access to frequently used content.

Includes:

  • Toolchests, palettes, and structured libraries

  • Standardised families, blocks, and metadata-rich elements

  • Automation scripts and utilities

  • User guides and workflow documentation

Step 4: Training & Skill Development

Train your team, your way.

Our training is fully customised to the tools, templates, and workflows implemented. We assess skill gaps and deliver private sessions (virtually or in person) that match your specific environment.

Training Options:

  • Team or train-the-trainer delivery

  • Workflow-specific programs

  • Confidential, organisation-aligned content

  • Ongoing support for retention and adoption

Step 5: Ongoing Support & Health Check-ins

Stay optimised. Stay supported.

We don’t stop at deployment. Our team provides dedicated hypercare during the transition phase and reliable support well after implementation. Regular check-ins help maintain alignment with business goals and industry changes.

Support includes:

Post-deployment hypercare

Business-as-usual technical support

Health check-ins and optimisation reviews

Our Deployment & Customisation Process

Step 1 - Discovery Workshop

Identify goals, assess workflows, and map a tailored plan.

Step 2 - Project Template & Workflow Configuration

Standardise setup, automate processes, and ensure compliance.

Step 3 - Custom Tools & Content

Build toolsets, libraries, and scripts aligned to your workflows.

Step 4 - Training & Skill Development

Deliver private, workflow-specific training for long-term adoption.

Step 5 - Ongoing Support & Health Check-ins

Keep your environment optimised with proactive support.