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Please try to be as specific as possible when describing your problem. For example, make sure to include the version of the product you are using (eg Revit 2022, Metal Framing 2025 etc.) and a detailed description of the problem. Our system will verify your support contract eligibility. If you are a support contract holder, one of our support engineers will be in touch soon.
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Every business is different. That’s why our regional teams offer from basic help desk to full digital operations augmentation.
Whether you need occasional assistance, a trusted partner on call, or embedded expertise in your team, ARKANCE meets you where you are with support options that scale to your needs.
We don’t believe in one-size-fits-all support. We believe in the right help, right when you need it.
Your support. Your way.
Pay-as-you-go or subscription-based models
From simple queries to mission-critical interventions
Short-term assistance or long-term coverage
Advisory, integration, training, and ongoing enablement
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Why ARKANCE? Because support is a strategic choice
Support shouldn’t be an afterthought - it should be part of your competitive advantage. When you choose ARKANCE, you’re backed by a team that understands your industry, your tools, and your workflows.
experts across engineering, consulting, and development
experts across engineering, consulting, and development
Deep knowledge across Autodesk, cloud ecosystems, and multi-vendor platforms
Decades of AEC and manufacturing experience
Local support, global reach
We understand your pressure points. And we bring solutions that don’t just fix issues - they help you avoid them in the first place.
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