The Background

Karl Storz – Endoskope, founded in 1945 and headquartered in Germany, is a global manufacturer and distributor of endoscopes, medical instruments, and devices. For the past 70+ years, Karl Storz has been servicing the healthcare industry across the globe with their top-of-the-line medical equipment.

The Problem

But like any company that has been around for almost 8 decades, Karl Storz found themselves holding onto some of the processes of the past. The most problematic of these processes was the act of collecting data with paper. Paper was causing them to run into issues including hours being spent on data re-entry, slow invoicing times, lost or unreadable forms, and the inability to retrieve reports in real-time.

When working with the team at Karl Storz, it was important to fully scope out the process and departments that were being most affected by the slow data collection methods. It was recognized and decided that the Project Management team was being the most affected in their daily work lives and needed a better way to manage/complete their inspections, checklists, and customer-facing documents.

Overall, we identified that the biggest challenges that Karl Storz was facing included the ability to properly manage projects, processing client invoices in a timely manner, and having the ability to review/share reports in real-time. To address these issues, it was important to develop a platform that would encompass all the processes and functionality that were currently missing from their paper-based process. This would include the implementation of features like Dispatch, App Folders, Reference data, and more.

The Solution

A little over a year ago, Karl Storz went live with GoCanvas in order to replace the out-dated data collection processes that were stunting the growth of their business. Karl Storz chose GoCanvas, the global leader in mobile apps for businesses, because of the platform’s ease of use, superior features, and excellent account support. This has led to a mass adoption of mobile technology throughout the business and a full deployment of GoCanvas to their facilities.

“We are getting documents completed faster and more accurately (with GoCanvas)”, remarked Ericka Flores, Karl Storz.

The Outcomes

Since implementing GoCanvas, Karl Storz has seen a huge impact on their organization. With their process now digitized, Karl Storz is now saving ...